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Why is my withdrawal taking longer than usual?
We will perform cold-to-hot wallet asset transfers from time to time to manage the inventory. However, if assets in hot wallets are not sufficient to meet user withdrawal demands, an extra step is needed to transfer cold wallet assets to the hot wallet. This may cause delays of up to 24 hours to receive withdrawals. Learn more about hot and cold wallets. If you prefer not to wait, you may cancel the withdrawal request yourself. After cancellation, the current withdrawal process will be cleared.Published on Feb 29, 2024Updated on Feb 12, 2026FAQ204OKX customer review reward from Sourceforge terms and conditions
Please consult your legal/ tax/ investment professional for questions about your specific circumstances. This document should not be construed as financial advice. For more details, please refer to the OKX Terms of Use and Risk Warning. This promotion is on a first-come, first-served basis, and a maximum of 50 eligible participants will each receive the Gift. Limit one (1) gift per recipient. Sub-accounts will not be eligible to participate or receive any rewards.Published on Aug 7, 2023Updated on Oct 8, 2025FAQ87How do I get my individual account verified?
Note: if you have any other questions in regards to this process, proceed to our OKX Support Center chatbot to connect with our customer support team through our website or app.Published on Aug 7, 2024Updated on Dec 19, 2025FAQ37Why did my identity verification fail?
Center your face in the frame and follow the on-screen instructions during selfie detection. Submit your identity documents that meet our supported document type and Know Your Customer (KYC) requirements indicated on the page. Note: You can refer to How do I get my individual account verified for specific requirements and check this link for more tips on verifying your selfie and ID. How to check the failed reason of identity verification?Published on Aug 8, 2024Updated on Jan 2, 2026FAQ42OKX Web3 wallet customer review reward from Sourceforge terms and conditions
Eligibility Note: this program is only available for users in Argentina, Austria, Belgium, Brazil, Bulgaria, the Czech Republic, Finland, France, Germany, India, Ireland, Italy, Japan, Mexico, the Netherlands, the Philippines, Poland, Portugal, Romania, Saudi Arabia, Spain, Sweden, Switzerland, Turkey, and the United Arab Emirates. The information displayed is strictly for education and informational purposes only.Published on Aug 7, 2023Updated on Aug 28, 2025FAQ55How do I explore new tokens?
View all available options, as segregated according to their performance Within the page, there are various sections to help you trade better: What's Hot: within this section, you can explore the latest top tokens that most traders have actively traded in the last 24 hours. Top Gainers: this section is where you can find potential profit opportunities. Explore the latest trends in the cryptocurrency market and explore which cryptocurrencies are currently soaring in price.Published on Aug 9, 2024Updated on Nov 17, 2025FAQOKX to support FXS crypto migration
Please note that OKX will strive to complete the crypto migration within the specified time frame. However, due to the need for coordination with the project team and other parties, there may be delays in the crypto migration process. Token migration will not be processed for users with KYC level lower than Lv.2 . Please upgrade your KYC level to process token migrations.Published on Dec 23, 2025Updated on Dec 24, 2025AnnouncementsHow do I discover new tokens?
View all available options, as segregated according to their performance Within the page, there are various sections to help you trade better: What's Hot: within this section, you can discover the latest top tokens that most traders have actively traded in the last 24 hours. Top Gainers: this section is where you can find potential profit opportunities. Explore the latest trends in the cryptocurrency market and discover which cryptocurrencies are currently soaring in price.Published on Aug 9, 2024Updated on Sep 10, 2025FAQ55OKX to support DAI to USDS crypto migration
OKX will strive to complete the migration within the specified time frame, but delays may occur due to coordination with the project team. Users with KYC level lower than Lv.2 will not be eligible for migration. Please upgrade your KYC level in advance. This migration is a technical process to ensure asset safety following the project's official upgrade. OKX will continue to coordinate with the MakerDAO team. For updates on additional USDS services, please stay tuned.Published on Apr 8, 2026Updated on Apr 9, 2026AnnouncementsHow do I level up my trades with Mizar?
Investments can quickly be spread across different markets and asset classes, allowing traders to reduce risk. Mizar bot: Mizar's DCA (Dollar-Cost-Average) bots can be a great tool because they allow users to automate their cryptocurrency investments. For example, traders can spread their trades of certain cryptocurrency assets over time, making it easier than buying all at once.Published on Mar 28, 2024Updated on Jan 2, 2026FAQ5Crypto Tax Reporting
There's a distinctive question on the front page of form 1040 U.S individual tax return asking "at any time during the tax year, did you receive, sell, send, exchange, or otherwise acquire any financial interest in any virtual currency". The IRS first introduced the question related to virtual currency on Schedule 1 of Form 1040 for the tax year 2019.Published on Sep 24, 2025Updated on Feb 13, 2026FAQ2How do I add OKX widget on my phone?
These are as below: Homescreen widget Hot: Featuring top traded trading pair(s) Favourites: Displaying the list of tokens you favorited at OKX Position: Displaying open positions and the PnL of your derivatives trades Watchlist: Track the price movements of your selected trading pair(s) Lockscreen widget Watchlist: Track the price movements of your selected trading pair(s) Spot: Track the price movement of a spot trading pair Perpetuals: Track the price movement of a perpetual trading pair Note:Published on Aug 15, 2023Updated on Apr 14, 2026FAQ5,911US USDG Deposit Match Campaign Terms and Conditions
Example: If a user deposits $500 USDG on Day 1 and qualifies for that tier, then later deposits an additional $2,500 USDG on Day 10, they will unlock both Tier 1 and Tier 6 if both tiers meet the 90-day AUM rule. OKX reserves the right to send weekly reminders to users whose AUM falls below their qualifying threshold.Published on Oct 10, 2025Updated on Nov 17, 2025FAQ7X Drops Club United States
Please consult your legal/ tax/ investment professional for questions about your specific circumstances. 12. OKX reserves the right to monitor participant behavior during the event and to disqualify any user it deems to have engaged in fraudulent, abusive, or otherwise irregular conduct.Published on Dec 5, 2025Updated on Mar 24, 2026FAQLas Vegas GP 2025 Poker Chip Campaign Terms and Conditions
Note $10 in BTC is OKX's standard new user reward that will immediately be sent to your OKX wallet. The additional $50 in BTC is a special "crypto gift" to celebrate the race weekend in Las Vegas that you must claim on the Campaign rewards page. The $50 crypto gifts are offered on a first-come, first-served basis. It is given to the first 2,000 new users that are fully verified and onboard with the referral code.Published on Nov 18, 2025Updated on Nov 19, 2025FAQ