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Quick Guide to AI Trading Bot
The AI will understand your trading intentions based on this.Preview and Confirm the Prompt The system will automatically generate a prompt based on your settings—this is the AI's "instruction manual" for understanding the strategy.Published on Feb 2, 2026Updated on Feb 3, 2026Product documentationWhat can I do if my device is running in an unsafe environment?
For this reason, when the OKX app detects that your device is rooted, you will receive a security prompt to help prevent the loss of assets.What should you do? If you receive a security prompt on the OKX app, it's best to stop your current operations on the app immediately and check your device's operating environment to prevent safety risks.Published on Jan 19, 2023Updated on Feb 12, 2026FAQ298How do I reset my Two-factor authentication (2FA)?
section, select reset Select Reset to proceed You'll be prompted to download the OKX app Note: you're not allowed to perform withdrawal within 24 hours after you've reset or changed your authenticator appPublished on Sep 15, 2023Updated on Oct 15, 2025FAQ22How do I add OKX widget on my phone?
You might be prompted to authorize permission to Display over other apps, allow it to continue. Note: in case you have skipped the prompt, you may find this toggle from Settings > Apps > Menu > Special access > Appear on top > Make sure toggle is on for OKX.Published on Aug 15, 2023Updated on Apr 1, 2026FAQ5,865How do I select the correct network for my crypto withdrawals and deposits?
Paste in the address you just copied from OKX under Withdraw, follow the prompts to fill in the relevant information, and confirm to complete a deposit.Published on Aug 22, 2023Updated on Apr 4, 2026FAQ21,371How do I reset Two-factor authentication (2FA)?
Section, select reset Select Reset to proceed You'll be prompted to download the OKX app If you don't remember password, can't login: Please follow here to reset both your password and two-factor authentication Note: If you have self-frozen your account, you won't be able to reset the authentication methods. If you're unable to sign in, please contact OKX assistance on the login page. If you're unable to pass facial recognition, please refer to: What should I do if facial recognition fails?Published on Sep 15, 2023Updated on Mar 28, 2026FAQ6,170How do I create passkeys? (web)
Alternatively, you can select Cancel and use your password insteadVerify with another device You'll be prompted to verify using a passkey on another device Scan the QR code with your other device to complete the verification Use another device to scan the QR code Note: to ensure a smoother user experience during passkey verification, we suggest using Chrome or Safari.Published on Jan 19, 2025Updated on Feb 9, 2026FAQ2How do I create passkeys? (app)
to use passkey for verification If you enable passkey, you'll be prompted by using passkey to use it for verificationVerify with another device You'll be prompted to use passkey to sign in and select Other Sign In Options Select other sign in options to use another device to verify your passkey Select iPhone, iPad, or Android device and select Continue to get a QR code Use your other device to scan the QR code Note: for the best experience, please use the latest version of Chrome or Safari.RenamePublished on Aug 16, 2023Updated on Mar 31, 2026FAQ12,916How do I manually set up spot grid trading bots?
If both base and quote assets are insufficient, users will be prompted to top up quote assets to meet the minimum investment required. Topping up base assets isn't permitted. Profit and Loss (PNL) will be reinvested by default after any edits. The marketplace workflow isn't included in this phase, so edits by lead traders won’t be broadcasted to subscribers. Edits can be performed in all running states, except for STOP_DELAY_TRIGGER.Published on Jun 6, 2024Updated on Nov 17, 2025FAQ204How do I turn on my trade confirmation for your order, "Close all", and Reverse position trades?
This feature prompts you to review your trade details before execution, ensuring that every decision aligns with your trading strategy and goals. It's particularly beneficial for beginners who are still gaining confidence in their trading skills or for experienced traders who want to minimize the chances of making impulsive decisions during volatile market conditions.Published on Nov 28, 2024Updated on Sep 10, 2025FAQ12Why is my account restricted and what should I do?
To close the outstanding positioning in your account, please follow the prompts on the App or web page.Close all at market price Based on your own needs, you may choose to close all positions at market price by selecting the Close All at Market Price button above your position and selecting Confirm / Cancel as prompted on the page.On the App Select the position > Positioning and Assets Go to Positions & Assets and select Close all Select Close All at Market Price > Confirm to close all positionsPublished on Feb 27, 2026Updated on Mar 16, 2026FAQ71How do I manually set up futures grid trading bot?
If both base and quote assets are insufficient, users will be prompted to top up quote assets to meet the minimum investment required. Topping up base assets isn't permitted. Profit and Loss (PNL) will be reinvested by default after any edits. The marketplace workflow isn't included in this phase, so edits by lead traders won’t be broadcasted to subscribers. Edits can be performed in all running states, except for STOP_DELAY_TRIGGER.Published on Jun 6, 2024Updated on Mar 31, 2026FAQ100US CeDeFi Trade FAQ
Key in the amount of trading on the DEX trade page Proceed to purchase your token Sign: when you attempt to execute a trade, you'll see a biometric/PIN prompt. When you approve that prompt, it creates your cryptographic signature for that transaction. Sign in to approve the transaction Execute: the wallet broadcasts your signed transaction to the blockchain network. We can't move funds without your approval because we don't hold your private key.Published on Nov 4, 2025Updated on Dec 4, 2025FAQ1How do I protect my account from Trojan horse takeovers?
These often appear in search results or advertisements and prompt you to download malicious installers. Tampered Software Installers Some applications are repackaged to include hidden malware such as keyloggers or remote access tools. These are commonly distributed via unofficial platforms like torrent sites, public forums, or social media.Published on May 30, 2025Updated on Feb 5, 2026FAQ11Convert FAQ
Why do I receive an insufficient balance prompt when using Convert? To use Convert, you need a sufficient amount of crypto in your account. If you have an insufficient amount, you can either deposit crypto or USD before you convert to your desired crypto.2. How do I deposit crypto to use Convert? You can refer to the following articles to learn more about how to deposit crypto: How do I make a deposit? (app) How do I make a deposit? (web)3.Published on Sep 5, 2024Updated on Apr 1, 2026FAQ912