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How do I use Merchant Coupon Code?
Each code is unique and may be redeemed online or in-store, depending on the merchant’s terms. You can find your available codes in the My Rewards > Coupons section of your app. Please note, these coupons are valid for a limited time only.How do I use my Merchant Coupon?Published on May 19, 2025Updated on Mar 24, 2026FAQ19Common scam tactics
This case exemplifies the importance of online financial awareness and serves as a reminder to be cautious when presented with too-good-to-be-true opportunities on the internet. It also underscores the need for vigilance and knowledge to protect oneself from online scams. Scammers provided a step-by-step guide to the victim to complete the tasks Fraudulent customer service advises the victim to complete another round of tasks in order to withdraw the earned comissions3.Published on Sep 28, 2023Updated on Feb 6, 2026FAQ2,631Introduction of rules on OKX Connect
for technical access After your onboarding, the institutions can test online trading, and monitor the trades from Connect Dashboard, and the onboarding process is completed 4.Published on Feb 9, 2026Updated on Mar 2, 2026Product documentationHow can I do spot trading with the Jupyter Notebook?
How can I read my account balance? For more information on how to read your account balance, please read our dedicated guide.Published on Sep 29, 2023Updated on Sep 10, 2025FAQ549TradingView Subscription Codes – Terms and Conditions
Codes are valid for online redemption on tradingview.com only and typically cannot be used for subscriptions initiated through mobile applications. Campaign codes are non-transferable, cannot be sold, converted into cash, or combined with other promotions unless explicitly stated by TradingView. The specific expiration date for each code will be provided with the code itself. Codes are valid only for redemptions made before this date.Published on Jul 23, 2025Updated on Sep 9, 2025FAQ5OKX to delist ICE spot trading pairs
Token migration: According to the official ICE plan, starting from December 17, 2025, users will be able to transfer their ICE tokens to a self-custodial wallet within the Online+ app and upgrade them to ION tokens. Suspension on crypto deposit: We have suspended the deposits of the crypto mentioned above, starting from 11:00 UTC on December 11, 2025. Please manage your assets promptly. Once the delisting is complete, you can find your assets under Assets > Untradable assets.Published on Dec 11, 2025Updated on Feb 11, 2026AnnouncementsHow do I freeze my account? (web)
However, if you decide to unfreeze the account, you can unfreeze it at anytime by logging into your OKX app and completing a security check.Getting started Log in to your account at okx.com and go to the security center (Profile icon > Security) Find Account management at the Security Center page, select Freeze account Opening Freeze account page Read what'll happen after freezing your account What'll happen after you freeze your account Select Freeze accountPublished on Aug 22, 2023Updated on Mar 24, 2026FAQ398How do I add my emergency contact?
Select Emergency contact under Advanced security Read the description and guide on the introduction page, before proceeding to add emergency contact. Learn more on emergency contact Enter your contact details. Fill in all the requested details of your emergency contact Toggle on Let OKX notify this contact option if you’d like us to send them a heads-up that they’ve been listed as your emergency contact.Published on Jul 24, 2025Updated on Feb 12, 2026FAQ260How do I freeze my account? (app)
However, if you decide to unfreeze the account, you can contact our customer service for assistance.Getting Started Open your OKX app and select Menu Select Menu at the top left corner Go to Profile and Settings and select Security Find Account management at the Security page, select Freeze account Select Reason to freeze account Read what'll happen after freezing your account What'll happen after you freeze your account Tick the relevant terms if you confirmed freezing it and select Freeze accountPublished on Jul 11, 2024Updated on Apr 5, 2026FAQ7How do I find my deposit address and tag/memo/comment?
Here's where you can find the address and tag/memo when depositing.On the app Open your OKX app, select Assets > Deposit > Deposit crypto Select the crypto you want to deposit, then select the designated deposit network You'll see your Deposit address and tag/memo/comment if it's required Note: if your selected crypto comes with a tag/memo/comment, there is a Deposit reminder that you need to read and acknowledge before viewing the deposit details.Published on Aug 22, 2023Updated on Apr 2, 2026FAQ68,374How can you protect yourself from a phishing attack?
A phishing attack is a prevalent online scamming method where perpetrators use various techniques to mimic the URL address and webpage contents of a legitimate website.Published on Aug 17, 2023Updated on Mar 3, 2026FAQ3,692How do I create passkeys? (web)
We now support Fast Identity Online (FIDO) passkeys as a two-factor authentication method. Passkeys allow you to enjoy password-free login without authentication codes. It's the most secure option to protect your account, and you can use your biometrics or a USB security key to log in. Once the passkey feature is activated, at least one passkey must always remain linked to the account.Published on Jan 19, 2025Updated on Feb 9, 2026FAQ2How do I buy crypto with debit cards?
Enter the exact amount from your online bank account on the card verification screen. Verify to complete the card verification process. We'll cancel this pending deposit in about an hour and remove the card from your account if you have not verified within this time. If you leave our app or website during the verification, you can continue the verification process from Buy Crypto. While transactions are available for 1 hour, banks need more time to cancel the pending deposit.Published on Sep 13, 2024Updated on Feb 19, 2026FAQ5OKX Learn to Earn: BTC halving 2024 event rules
Read the rules below to learn more.When does the event take place? 28 March 2024, 00:00 UTC - 30 April 2024, 23:59 UTCHow do I participate? Read the provided learning materials and answer all the questions in the quiz. Claim your reward after correctly answering all the questions in the quiz. Rewards shall be distributed to your OKX account within 48 hours upon successful KYC completion. Note: before claiming the reward, you must complete the identity verification on your OKX account.Published on Mar 26, 2024Updated on Aug 28, 2025FAQ6,676OKX Learn to Earn with OKX and TON (The Open Network) phase two event rules
Read the rules below to learn more.When does the event take place? 29 December 2023, 00:00 UTC - 21 January 2024, 23:59 UTC.How do I participate? Read the provided learning materials and answer all the questions in the quiz. Claim your reward after correctly answering all the questions in the quiz. Rewards shall be distributed to your OKX account within 48 hours upon successful KYC completion. Note: before claiming the reward, you must complete the account verification on your OKX account.Published on Dec 26, 2023Updated on Apr 3, 2026FAQ4,135