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How do I make full use of OKX's time-saving NFT trading tools?
In the fast-paced world of cryptocurrency trading, time is of the essence. To empower you with greater control over their trades, we offer a suite of advanced features designed to streamline the trading experience. Let's delve into the time-saving tools that set OKX apart in crypto space. Order book mode: enhancing precision OKX introduces an Order Book Mode allows you to dive deep into market dynamics.Published on Jan 5, 2024Updated on Sep 12, 202510How do I check my deposit progress?
You will see the deposit amount, deposit status, and deposit time on the details page Select View on blockchain explorer to check the real-time progress Select View on blockchain explorer to view the real-time progressOn the web Log in to your account at okx.com and go to Assets and select Deposit Find your deposit at All deposits and you're able to view the deposit amount, deposit status, deposit progress, and deposit time You can select View at Deposit address to check the real-time progress FindPublished on Aug 13, 2023Updated on Mar 3, 20268,784My authenticator app isn't working, what should I do?
If your authenticator app doesn't support time syncing, you can automate it in your device's general settings: Android: Settings > General Management > Date and time > Automatic date and time iOS: Settings > General > Date & Time > Set Automatically Sync your mobile phone and desktop times. Clear OKX mobile app cache or desktop browser cache and cookies. Try entering codes on different platforms: OKX website in desktop browser, OKX website in mobile browser, OKX desktop app, or OKX mobile app.Published on Aug 11, 2023Updated on Feb 9, 20261,918What are the rules for P2P order cancellation?
The first trigger will ban you from C2C trading for 15 minutes. 2nd time After the 15-minute ban is lifted, the second trigger of the day will ban you from C2C trading for 30-minute. 3rd time After the 30-minute ban is lifted, the third trigger of the day will ban you from C2C trading for 1 hour. 4th time After the 1-hour ban is lifted, the fourth trigger of the day will ban you from C2C trading for 4 hours. 5th time More than 4 triggers a day will ban you from C2C trading for the whole day.Published on Aug 16, 2023Updated on Jan 28, 20261,749What is the New User Full Rebate Program?
Timely enrolment: You must enroll in this Program before the expiry of your activity period, which shall begin at the time of your account registration. Eligible jurisdictions: You must be a resident of a country or region where this Program is available at the time of enrolment. OKX reserves the right to amend the list of eligible jurisdictions at any time without prior notice.2. How do I enroll in this New User Full Rebate Program?Published on Mar 16, 2026Updated on Mar 16, 2026How do I use the custom interval feature?
With custom interval, users can: Set personalized time intervals: customize chart intervals beyond predefined options (for example, 2-minute, 7-minute, 45-minute). Improve technical analysis: analyze price movements with more precision by using time intervals that match specific trading strategies. Enhance decision-making: gain better insights into short-term or long-term market trends that might not be visible in standard intervals.Published on Mar 5, 2025Updated on Sep 10, 20255How do I create accounts in bulk and send crypto to multiple accounts simultaneously?
The accounts will be generated accordingly Note: you can create up to 99 accounts at one time. Input the total amount of account that you want to create Select Done to complete your account creation Note: select Download address if you would like to retrieve the full list of your wallet addresses.How do I send crypto to multiple accounts at one time?Published on Sep 27, 2024Updated on Nov 17, 202555My mobile phone isn't working, what should I do?
You can do it in your device's general settings: Android: Settings > General Management > Date and time > Automatic date and time iOS: Settings > General > Date & Time > Set Automatically Sync your mobile phone and desktop times Clear OKX mobile app cache or desktop browser cache and cookies Try entering codes on different platforms: OKX website in desktop browser, OKX website in mobile browser, OKX desktop app, or OKX mobile app If this doesn't help, you'll need to change your phone number, as SMSPublished on Aug 22, 2023Updated on Jan 27, 2026459OKX API FAQ
You need to call the system time interface here to synchronize your local time with our server's time. Keeping the time difference within 30 seconds can help avoid this issue. Note: the time in the request header time is in UTC0. When calling the server time interface, the time is provided in UTC + 8.What's "Interface error: 50101 APIKey does not match the current environment"? This is due to the mismatch between the APIKey and the current environment.Published on Sep 20, 2024Updated on Mar 3, 2026128How long does it take to complete my identity verification?
During times of high interest in cryptocurrency, wait times may increase. We thank you for your patience during these times. You'll receive confirmation that you’ve been verified by SMS or email. If you haven’t heard from us after 24 hours, check out Support Center or contact AI chatbot for assistance.Published on Sep 5, 2023Updated on Nov 17, 20256,879ETH Staking FAQ
Can I redeem my BETH bonus at any time? Yes, you can redeem BETH bonuses at any time, but the redemption won't be credited immediately. The specific time depends on the Ethereum network conditions.10. Is BETH withdrawal available on OKX? Currently, we don’t support BETH withdrawal on OKX. However, you can make use of your BETH in various ways, such as: BETH/USDT and BETH/ETH Spot trading BETH as collateral for loan and trading BETH as campaign entry to earn airdrop rewards11.Published on Sep 5, 2025Updated on Feb 3, 20266What should I do if I select Payment Completed without actually making the payment when buying crypto?
This behavior is considered malicious payment and may result in partial account restrictions. (3) Payments must be made using your own identity (real-name) accounts, such as your personal bank account, Alipay, or WeChat Pay account. (4) Use real-time payment methods (e.g., Alipay-to-Alipay, WeChat Wallet-to-Wallet, real-time bank transfers).Published on Mar 17, 2023Updated on Feb 3, 2026119How do I download my account statements?
The record time is based on the UTC time zone, with 00:00 as the default cutoff time On app, only account statement records from the past 12 months are available for download. Downloading account statements from specific data is not supported at this time. Select download to download the statementI want to download account statements with full address To download your statements with a full address, please follow the steps here.Published on Nov 6, 2024Updated on Mar 4, 202672Introduction to OKX Simple Earn Flexible and Its Rules
For certain supported stablecoins, in order to promote a more consistent effective return rate for users, OKX has the discretion to implement a revised APR calculation mechanism from time to time. Instead of only matched orders obtaining returns, all eligible lending orders will generate returns. A lending order is eligible if the minimum APR is the same or lower than the interest rate paid by borrowers, which may vary from time to time.Published on Mar 1, 2023Updated on Mar 3, 2026933Simple Earn Flexible FAQ
Q: Can I subscribe and redeem at any time? Flexible products support instant subscription and redemption, with funds returned to your account in real time. For fixed-term products, you have to wait until the lock-up period ends before you can redeem. Q: How long will it take for my funds to be lent out? The platform adopts the “interest rate first, then time priority” lending matching rule. The lower the "min lending APR" you set, the more likely your funds will be lent out first.Published on Aug 4, 2025Updated on Feb 3, 202622