All
FAQ
Announcements
Product documents
How can I do spot trading with the Jupyter Notebook?
acctLv == "2": 14 print("Single-currency margin mode") 15 elif acctLv == "3": 16 print("Multi-currency margin mode") 17 elif acctLv == "4": 18 print("Portfolio margin mode")10.Published on Sep 29, 2023Updated on Sep 10, 2025554OKX Sub-Affiliate link rules
Links created on or after January 1, 2026 will be assessed from the fourth calendar month upon link creation. Note: Links created before January 1, 2026, will continue to be assessed starting from the first day of the third calendar month after the link is created. Examples: A link created on August 1, 2026 will be assessed starting from November 1, 2026, and subsequently on the 1st day of each calendar month.Published on Sep 28, 2023Updated on Apr 27, 2026657World Cup VIP Exclusive Gift Set FAQ
For more information, go to okx.com © 2026 OKX. All rights reserved.Published on Dec 19, 2025Updated on Apr 24, 2026317How to claim my RL OKXclusive Pass?
Gifts will be distributed within 14 days after the promotion period activity ends. OKX reserves the right to exclude any participants from this promotion and/or cancel this promotion without notice. OKX reserves the right to interpret the terms and conditions of this promotion as it sees fit, and reserves the right to change or modify these terms and conditions at any time Please see the OKX Terms of Service for more information.Published on Apr 5, 2023Updated on Sep 12, 202539Unseen City Shirts - Blue Moon - NFT FAQ
Once the window to claim your digital collectible has closed, a representative will be in touch via the email address provided within 14 working days. 9. Can I trade or sell my digital collectible? No. The Unseen City Shirt digital collectibles cannot be sold, transferred or traded. 10. What does “utility” mean in the context of NFTs? Utility is a Web 3 term for special access to products, services, and platforms given to users who hold a certain NFT.11.Published on Apr 25, 2024Updated on Dec 4, 20252OKX House FAQ
To place an order: Browse the available products on the OKX House and once you've confirmed on your desired items, select Add to Cart Once you’re ready to check out, select the cart checkout option and follow the prompts to complete your purchase Note: you’ll need to provide shipping information and payment details. 4. What payment methods are accepted on OKX House? OKX House only accepts cryptocurrency as a payment method.Published on Nov 29, 2024Updated on Mar 2, 202617Trade Like A Pro hype rules
Terms and Conditions The campaign (the “Campaign”) shall commence from 3 August 2023 09:00, EST to 14 August 2023, 10:30 EST. Eligible users for the reward are: New users who do not have an OKX account. Completed Identity Verification. Check your status here. Click on the "Join" button and joined successfully. Users who are eligible will successfully be given a "Ticket" to the reward which will be released during "Launch" which shall commence from 14 August 2023 10:30 EST.Published on Sep 25, 2023Updated on Aug 28, 202513OKX ZERO Trading Fees event FAQs
This event is exclusively for new users who registered a new account on OKX from 6 Jul 2023 14:00 UTC+8. You'll need to sign up and complete identity verification before selecting Join Now button to be able to participate. Ensure that the display has changed to show Joined after you've selected to confirm your participation in the activity.2. How do I participate in this ZERO Trading Fees event?Published on Jul 6, 2023Updated on Apr 3, 202638X Layer upgrade and OKT/OKB asset handling FAQ
OKTChain will continue operating until January 1, 2026. Before this date, you can deposit OKT to the platform at any time. Deposited OKT will be automatically converted to OKB based on the same average closing price rules.How are other on-chain assets on OKTChain handled? OKTChain will continue operating until January 1, 2026. You should manage and withdraw other on-chain assets before this date.How do I exchange OKT from a cold wallet for OKB?Published on Aug 13, 2025Updated on Jan 29, 202628What's the P2P Merchant Program?
If you've applied to become Super or Diamond Merchant, please allow 14 business days for the review to be completed. If you've applied to downgrade, we will get back to you within 14 business days. To downgrade, you may submit your request via the downgrade button on the Merchant application page here.Published on Sep 5, 2023Updated on Apr 28, 2026611How to fix common issues with DEX trading wallet passkeys?
You'll need to reset your passkey if your old device is lost or you accidentally delete the passkey.4. What if I lose my passkey? If only one passkey remains, you won't be able to delete it. In this case, you must reset your Exchange passkey first. Once reset, you'll receive an email link to set up a new passkey for your DEX trading wallet. The old one will automatically become invalid. Make sure your registered email is active and able to receive emails.5.Published on Oct 1, 2025Updated on Jan 27, 20264,566Learn & Earn Campaign that is only for Turkish users event rules
If all event rewards are distributed before the event ends, the event will end early.Terms & Conditions The promotion starts on 24 October, 2023 (10:00 UTC+3) and ends on 14 November, 2023 (23:59 UTC+3).Published on Oct 24, 2023Updated on Feb 9, 202637Referral Program FAQ
Deposit tasks may require invitees, within 14 days of signing up, to either make a one-time deposit or reach a cumulative net deposit. Eligible methods include on-chain deposits and P2P transactions. Deposits made through internal transfers, red packets, rewards, or P2P sharing orders will not be counted. Trade tasks may require invitees, within 14 days of signing up, to either complete a single trade or reach a cumulative trading volume.How do inviters earn rewards?Published on Jan 8, 2025Updated on Apr 28, 202623,733ETH Staking FAQ
ETH Staking preserves your principal in ETH terms but exposes you to the price volatility of ETH.4. What are the redemption rules for ETH staking? While you can request a redemption at any time, standard redemption may currently take up to 11 days to fully process. The standard redemption period is determined by withdrawal demand on the network at the time of redemption. It can change without prior notice and is not controlled by OKX.Published on Sep 5, 2025Updated on Feb 3, 20266What is VIP Loan?
In the event that at the end of the period 14 days after the expiration of the current order's term, the New Order is matched only in part, then a loan will be advanced only in the amount of the matched portion of the New Order. If the New Order is wholly unmatched, then no new loan will be advanced.8.Published on Dec 16, 2025Updated on Apr 9, 2026