Support center
Here to help you 24/7
Top questions
Why can't I join or claim rewards from a campaign?
Updated on Sep 8, 20259,197
How do I find my deposit address and tag/memo/comment?
Updated on Sep 8, 202558,401
Why hasn't my withdrawal arrived in the account?
Updated on Sep 8, 202518,723
How do I create passkeys? (app)
Updated on Sep 8, 202510,047
How do I enable allowlist? (web)
Updated on Sep 22, 2025384
Getting started
A beginner's guide to identity verification
Updated on Sep 9, 20256,233
How do I link an authenticator app?
Updated on Sep 8, 202514,485
Why hasn't my deposit been credited?
Updated on Sep 2, 202512,896
Why hasn't my withdrawal arrived in the account?
Updated on Sep 8, 202518,723
Do I need to pay fees for deposit and withdrawal?
Updated on Sep 23, 20255,344
FAQ
View more